Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping & Delivery
Do you ship worldwide?
Yes. We are proudly South African, but we ship worldwide.
How long does shipping take within South Africa?
Orders are usually processed within 3-5 working days. Delivery times depend on your location and how busy the couriers are
How long does international shipping take?
International delivery times vary depending on the destination and customs processes. Once your parcel leaves South Africa, timelines are largely dependent on your local postal or courier service.
Will I receive a tracking number?
Yes. Once your order has been dispatched, you’ll receive tracking details via email.
Resellers
Who can apply to become a wholesaler?
We partner with retailers whose values align with ours and who are excited about offering faith-rooted, intentional products to their customers. You must have an existing business.
How do I apply for wholesale?
You can apply by contacting us directly via our wholesale enquiry form. We’ll guide you through the next steps.
Do you approve all wholesale applications?
We review each application individually to ensure the right fit for both parties.
Returns & Support
What if something is wrong with my order?
Please contact us as soon as possible with your order number and photos if applicable, and we’ll help you resolve it.
Do you accept returns or exchanges?
Return and exchange policies depend on the product and location. Full details can be found in our Returns Policy.